Shipping & Delivery Policy

At Bluegrass Shipping Containers, we are committed to delivering premium-quality new and used shipping containers safely, efficiently, and on schedule across the United States, Canada, U.S. Virgin Islands, Puerto Rico, and the Caribbean.

1. Shipping Policy Overview

This Shipping & Delivery Policy outlines our order processing procedures, delivery schedules, transportation methods, and customer responsibilities. Due to the size and weight of shipping containers, all deliveries are completed using specialized heavy-duty transportation equipment. By placing an order with Bluegrass Shipping Containers, you acknowledge and agree to the delivery requirements and conditions outlined in this policy.

2. Order Processing

Order Cut-Off Time

Orders received before 5:00 PM Eastern Standard Time (EST), Monday through Friday, will begin processing the same business day. Orders placed after 5:00 PM EST, on weekends, or on public holidays will be processed on the next business day.

Handling Time

Our standard order processing time is 1–3 Business Days (Monday through Friday). During this period we:

Verify payment
Confirm inventory availability
Prepare your container
Schedule transportation
Coordinate delivery logistics

3. Shipping & Delivery Time

United States

For in-stock containers:

Transit Time: 3–5 Business Days
Total Estimated Delivery: 4–8 Business Days after payment confirmation

Delivery times may vary depending on location, weather conditions, transportation availability, state regulations, and remote destinations.

Custom Container Projects: Modified or custom-built containers require additional production time. Estimated preparation period: 4–6 Weeks before shipment.

4. International Shipping Destinations

Bluegrass Shipping Containers proudly ships from the United States to international locations:

All 50 U.S. States
Puerto Rico
U.S. Virgin Islands
St. Thomas
St. Croix
St. John
Bahamas
Jamaica
Dominican Republic
Trinidad & Tobago
Barbados
Antigua & Barbuda
St. Lucia
Grenada
St. Kitts & Nevis
Dominica
Aruba
Curaçao
Cayman Islands
Turks & Caicos

5. International Transit Times

U.S. Virgin Islands: 7–14 Business Days
Caribbean Islands: 10–21 Business Days

6. Delivery Methods

We transport containers using specialized heavy-haul equipment including Tilt-bed trucks, Flatbed trailers, Roll-off equipment, Hiab crane trucks, and Heavy-duty container transport vehicles.

7. Site Preparation Requirements

Customers are responsible for ensuring the delivery site provides:

Firm, level ground
Adequate truck access & turning space
Clearance (no overhead power lines, low branches, or building obstructions)

For soft ground installations, please prepare concrete pads, railroad ties, pressure-treated timber blocks, or gravel foundations.

8. Delivery Inspection

An authorized representative must be present to inspect visible damage, verify container specifications, confirm doors/locks operate properly, and sign the Delivery Acceptance Form.

9. Failed Deliveries

Deliveries may fail due to poor access, unsafe conditions, or locked gates. Unsuccessful deliveries caused by customer-side issues may incur additional transportation and redelivery fees.

10. Shipping Costs

United States: FREE Standard Shipping on qualifying purchases within the continental U.S.

International & Islands: Calculated based on destination, port, size, quantity, ocean freight rates, and local requirements.

11. Customs, Duties & Import Taxes

For international shipments, customers are responsible for import duties, customs fees, port charges, and local taxes.

12. Payment Requirements

All prices are in USD. Orders are scheduled for shipment after full payment clearing. Custom builds enter production post-payment confirmation.