Shipping & Delivery Policy
At Bluegrass Shipping Containers, we are committed to delivering premium-quality new and used premium sea storage containers,shipping containers, concession food trucks and trailers, industrial power generators, container chassis, and propane tanks for commercial, residential, and business applications. safely, efficiently, and on schedule across the United States, Canada, U.S. Virgin Islands, Puerto Rico, and the Caribbean
📋 1. Shipping Policy Overview
This Shipping & Delivery Policy outlines our order processing procedures, delivery schedules, transportation methods, and customer responsibilities. Due to the size and weight of shipping containers, all deliveries are completed using specialized heavy-duty transportation equipment. By placing an order with Bluegrass Shipping Containers, you acknowledge and agree to the conditions outlined in this policy.
⚙️ 2. Order Processing
Order Cut-Off Time
Orders received before 5:00 PM Eastern Standard Time (EST), Monday through Friday, will begin processing the same business day. Orders placed after 5:00 PM EST, on weekends, or on public holidays will be processed on the next business day.
Handling Time
Our standard order processing time is 1–3 Business Days (Monday through Friday). During this period we:
- Verify payment
- Confirm inventory availability
- Prepare your container
- Schedule transportation & coordinate delivery logistics
🚚 3. Shipping & Delivery Time
United States
For in-stock containers:
- Transit Time: 3–5 Business Days
- Total Estimated Delivery: 4–8 Business Days after payment confirmation
Delivery times may vary depending on location, weather conditions, transportation availability, state regulations, and remote destinations.
🌍 4. International Shipping
Bluegrass Shipping Containers proudly ships from the United States to the U.S. Virgin Islands and numerous Caribbean destinations. We currently ship to:
- All 50 U.S. States
- Puerto Rico
- U.S. Virgin Islands
- St. Thomas
- St. Croix
- St. John
- Bahamas
- Jamaica
- Dominican Republic
- Trinidad & Tobago
- Barbados
- Antigua & Barbuda
- St. Lucia
- Grenada
- St. Kitts & Nevis
- Dominica
- Aruba
- Curaçao
- Cayman Islands
- Turks & Caicos
If your destination is not listed, please contact our sales department as we expand our network.
⏱️ 5. International Transit Times
- U.S. Virgin Islands: 7–14 Business Days
- Caribbean Islands: 10–21 Business Days
Transit times vary depending on destination country, port schedules, customs clearance, ocean carrier schedules, and weather conditions.
🚛 6. Delivery Methods
All shipping containers are transported using specialized heavy-haul equipment including Tilt-bed trucks, Flatbed trailers, Roll-off equipment, Hiab crane trucks, and Heavy-duty container transport vehicles.
🏗️ 7. Site Preparation Requirements
Customers are responsible for ensuring that the delivery site is suitable before delivery. Your location must provide:
- Firm, level ground & safe unloading area
- Adequate truck access & turning space
- No overhead power lines, low tree branches, or building obstructions
For installations on soft ground or grass, customers should prepare concrete pads, railroad ties, pressure-treated timber blocks, or a gravel foundation.
🔍 8. Delivery Inspection
An authorized representative must be present at delivery to inspect for visible damage, verify the correct container was delivered, confirm locks and doors operate properly, and sign the Delivery Acceptance Form.
❌ 9. Failed Deliveries
Deliveries may be considered unsuccessful if the site is inaccessible, ground conditions are unsafe, no authorized representative is present, or access gates are locked. Additional transportation and redelivery fees will apply in such cases.
💵 10. Shipping Costs
United States: Shipping costs depend on product type, destination, delivery distance, transportation requirements, and current logistics conditions.
Customers will receive applicable shipping information or delivery charges before order completion.
International & Islands: International shipping costs may vary depending on destination, freight requirements, customs procedures, and applicable local charges.
International Shipping Responsibilities: For international shipments, customers may be responsible for applicable customs duties, import fees, taxes, port charges, and local regulations. Customers are responsible for understanding and complying with requirements related to importing products into their location.
🛃 11. Customs, Duties & Import Taxes
For shipments outside the U.S., customers are responsible for applicable import duties, customs clearance fees, port handling charges, and local taxes.
💳 12. Payment Requirements
All prices are in USD. Orders are scheduled for shipment only after full payment has been received and cleared. Custom-built or modified containers enter production only after payment confirmation.